Code of Conduct

Code of Conduct

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In line with its ethical commitments and the best Good Governance practices, NH Hotel Group updated its Code of Conduct in 2015 with the principles and rules that must govern the professional behaviour of all the employees, members of the governing bodies of all the companies that form part of NH Hotel Group, guests, suppliers, shareholders and other stakeholders.

An outreach and adherence internal campaign was conducted to increase awareness about the new Code among employees, who were provided with the Code of Conduct documentation, a Practical Guide and a Frequently Asked Questions document. Online training sessions on the Code of Conduct continued in 2015, with the purpose of bringing the Code closer to all employees. 68% of employees have adhered to the Code and 62% have completed the training course.