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Contact us

Need to reach us? Call us at one of our customer service numbers listed below or simply complete our online form with comments or questions you may have regarding reservations, hotel information, hotel stays, our website, technical problems or anything else related to your stay with us.





Call us

Our agents are available to speak with you around the clock, and are happy to take your reservations or provide any information and details you might need.<br/> We look forward to hearing from you.

  • Spain: 902 115 116 *
  • Germany: 01805 00 3783 **
  • Belgium: 070 35 99 68 *
  • Netherlands: 088 4000 900 *
  • UK: 0870 735 035 8 *
  • France: 0821 230 693***
  • Italy: 848 390 398 *
  • Austria: 0820 40 11 55 36 *
  • Switzerland: 0848 207 408 *
  • All other countries: + 34 91 398 44 00****
  • Toll-Free: 00 800 0115 0116***** (Europe, excluding countries listed above)

*Call charges may vary depending on network operator or mobile network provider.

**€0.14/min. from the Deutsche Telekom landline network. Call charges may vary depending on network operator or mobile network provider.

***From 0.03 to 0.15€/min from a landline. Ask your telephone provider for exact call charges. Call charges may vary depending on network operator or mobile network provider.

**** Please keep in mind that you may need to dial an International Direct Dialing prefix (IDD) to make a call from a country to another country. Call charges may vary dependent upon network operator or mobile network provider and may include long distance charges. For most of the countries, the IDD code is 00. (From US and Canada, please use 011.)

***** No additional charges from a landline. Call charges may vary depending on mobile network provider. If calling from outside your own country, roaming costs may be charged (international calls from cell phones).