PRESENCE IN EUROPE AND THE AMERICAS
In its work the sales force of the NH Hotel Group focuses on customers. Our sales force is present in the main source markets with traffic towards Europe and Latin America, being leaders in the business travel and MICE segment.
The NH Hotel Group sales force has over 600 people and is present in 25 countries and 2 continents. It is mainly located in Europe and America (more than 230 and 50 sales representatives respectively). Added to that, there are more than 330 people in our global reservation centers and 20 people in charge of direct sales on our website.
This sales force works in perfect harmony with the operations teams: Before, during and after the sale to achieve excellence in our service as well as maximizing sales opportunities.
Our strength in the Business Travel & MICE segment translates into an extensive and diversified portfolio of clients/companies, including some of the most important companies in the market. NH has the largest market share in this segment in many of the destinations it operates in.
We operate in all the relevant distribution channels (Consortia / TMCs, OTAs, GDS, TTOO, consolidators and wholesalers) with specialized teams in each of them.