NH Collection New York Madison Avenue

Services & Installations: NH Collection New York Madison Avenue

Whether your visit is for business or leisure, we aim to enhance your stay through attentive customer service, thoughtful details and a range of practical services and installations. From an onsite gym, to our expert Guest Relations team, the hotel is the perfect base for your stay in the Big Apple.

Exclusive Guest Perks

As a guest of NH Collection New York Madison Avenue, you’ll enjoy a selection of exclusive offers at select dining, retail, and iconic New York attractions - available throughout your stay. 

Guest perks include:

  • 10% off cocktails at MAD Bar & Lounge
  • 15% off at all Bloomingdale’s NYC locations
  • 15% off at MALIN+GOETZ NYC locations
  • 20% off at Falconeri NYC locations
  • Preferred access and special offerings at the Empire State Building and SUMMIT One Vanderbilt
  • Enjoy exclusive guest privileges at NYC locations of AIRE Ancient Baths, including complimentary cava and truffles pairing or an additional 30 minutes of thermal bath access

Offers are available to registered hotel guests and may be redeemed during your stay. Details and participating locations are available through Guest Relations.

Guest Relations - your local guide

For personalized recommendations and assistance throughout your stay, the hotel’s dedicated Guest Relations team can help secure dining reservations, tickets to major attractions and cultural venues, theater and entertainment bookings, as well as transportation arrangements and day-to-day planning in New York City. The Guest Relations desk is located in the lobby.

Gym

Located on the Cellar level, the 24-hour gym offers a range of equipment allowing you to continue your exercise regime away from home.

  • open 24/7
  • free for hotel guests to use
  • treadmills, elliptical trainers, step machine and stationary bikes
  • weight bench
  • multi-function fitness bench
  • exercise balls and floor mats

Additional Services

  • High-speed Wi-Fi throughout the hotel
  • Accessible accommodations
  • Private car and airport transfer arrangements (pls email us at nhcollectionnewyork@nh-hotels.com for more info)

Services

Business

  • Audiovisual equipment
  • Audiovisual rental
  • Conference facilities

Dining

  • Breakfast buffet
  • Café-Bar
  • Restaurant

Internet

  • Free Wi-Fi throughout the hotel

Parking

  • Off-site parking

Accessibility

  • Accessible facilities
  • Accessible rooms available
  • Elevators with Braille
  • Ramp access
  • Wheelchair access
  • Wheelchair accessible elevators

Services

  • Baggage hold
  • Bell staff
  • Guest Relations services
  • Dry cleaning service (fees apply)
  • Laundry service
  • Car service
  • Wake-up service

General

  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Multilingual staff
  • Safe deposit box

Our clients recommend it for...

2025 Certificate of excellence