Online Check-In

The check-in process is available from 48 hours before your stay up until 12pm on the day you arrive.

Avoid queues upon arrival

Save time and enjoy a smooth and easy arrival with our online check-in service.

Personalize your stay

Our online check-in process includes the option to choose your ideal room. Start by selecting your preferences: internal or external view, the ideal bed size, and even whether you want a bath or shower.

Choose your room

You will be able to select your room on a hotel floor plan. Would you like to be located close to the elevator to minimize walking distance? Would you prefer to be on the second floor, or maybe the fifth? It’s up to you.

Get the best out of your stay

With no lengthy check-in process to complete, our team can focus on welcoming you to your hotel and destination. From here on out, it’s time to enjoy your stay.

Access your reservation here

FAQs

Online check-in opens 48 hours before your stay and closes at 12pm on your day of arrival.
If you book your stay via nh-hotels.com, the NH APP or the NH Contact Centre, you will receive an email or message indicating that online check-in is available two days before you arrive at the hotel. You will be able to access the process directly from the email or message.

You can complete the online check-in process on any device. Simply visit nh-hotels.com or use the NH APP. When using the website, you’ll find online check-in under ‘reservations’ at the top of the page.

If your reservation number or locator does not allow you to access the reservation, please contact the hotel so that they can provide you with the correct number.

If you have a technical problem, we advise that you complete the check-in process at the hotel with the help of our staff members.

Our online check-in service allows you to choose your own room. Using this function, you can browse a floorplan of the hotel and select the room that suits you best.
You can start by selecting your own preferences: internal or external view, the ideal bed size for a good night’s sleep, and even whether you want a bath or shower. Then, using our floorplan view, you can select the specific room you would like before you even set foot in the hotel.

If you check-in online, you’ll experience a number of advantages. For example, you can select a room that meets your exact requirements and preferences, such as whether you’d like a double bed or whether you’d rather have a shower than a bath.
Plus, online check-in is quick, easy and transparent. This means you can select your perfect room in only a few clicks and save time when you arrive.

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