Mapfre's medical assistance service

What does it include?

- Medical expenses: including hospital transportation.

- Dental expenses

- Guidance by phone regarding medical consultation options and locations

- Repatriation, covering all the expenses related to having to return to your home country due to a medical emergency.

- Extension of stay (including one companion), due to illness, including Covid-19

- For full travel assistance details, please refer to the documentation here

How do I redeem my travel Assistance Service?

- For immediate assistance during your trip, call Mapfre’s 24-hour helpline. There is a dedicated team which will guide you through the steps to take.

- Have your Travel Assistance documentation ID ready, which is located at the top of the email you received once the reservation is made. It will help the team to quickly access your details and provide efficient support.

- Choose the phone number that best suits your region:

  • United States: + 1 (661) 465-2792
  • Europe: +34 930 34 32 91
  • Mexico: +52 555 19 93 897
- Emailmawdy_protection_travel@mapfre.com

Join Minor DISCOVERY Loyalty Program

As a member of Minor DISCOVERY, you’ll be recognized and rewarded across the global collection of hotels of Global Hotel Alliance. We offer recognition from Day One — so our benefits, DISCOVERY Dollars (D$), Experiences and Live Local are available to you instantly, at all membership tiers at any of our properties, at home or away, with or without a stay.

Sign up