Author: Rafael Gomes
Guest Relations Supervisor of Tivoli Avenida Liberdade Lisboa Hotel
Olá! I am Rafael Gomes and I have the privilege of being the Guest Relations Supervisor of Tivoli Avenida Liberdade Lisboa Hotel. I have joined the company on December 2022, however I started as a receptionist 7 years ago and I soon realized the Hospitality business was the one I wanted to be in. I chose to venture into this position with the main goal of making our guests' stays memorable, being able to exceed their expectations and, consequently, making them loyal to our brand. It is fantastic to be able to welcome guests from all over the world on a daily basis and provide them with experiences that they will carry with them for a lifetime. I extend an invitation to all readers to visit us in the heart of Lisbon, in the city's most emblematic hotel.